Home of Hai Silk Elisabeth Dress

100% Doupion Silk

Made in London, England

- Zip back fastening
- Midi-length dress
- Ever-so-slightly capped shoulders
- Gathered waist skirt

Hai Sustainability

Hai are proud to be able to say that all silk used in each collection is sustainably produced in small quantities in China in the heart of the historical silk producing city of Suzhou, as well as locations across India.

Hai produce items in small quantities to avoid overproduction, and in locations that make sense to each product, always honouring the foundations of the brand, while looking for the most sustainable and luxurious means of production as our product offering grows.

All Hai items are made using silk. The great flow and beauty of this fabric naturally leads to great delicacy in its fibres, therefore it’s key to the prolonging of its life that you handle your items with care and wash as infrequently as possible.

Hand-wash in cool water with a small amount of delicate natural detergent
Leave to bath for 5-10 minutes
Rinse well with fresh cool water
Squeeze out extra moisture by carefully rolling in a towel
Leave on top of a fresh towel or, for clothing, hang to dry away from sun light and direct heat

Silk Don’ts:
Never boil
Never bleach
Never wring out
Never rub vigorously

*If a mark or stain occurs rub lightly with a sponge or a brush. If the mark doesn’t lift, seek out a dry-cleaner with experience cleaning silk and ensure they are informed what caused the stain.

We kindly ask that you double check your measurements and requirements before making a purchase, in order to reduce the carbon emissions of shipping returns. If you have any questions about a particular item, we will be happy to help and advise. Please send us an email to hello@mimmostudios.com. 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@mimmostudios.com. If your return is accepted, we will send you instructions on how and where to send your package. You will be responsible for the cost of returning the item to us. We cannot accept responsibility for items lost in transit being returned, so recommend you use a tracked or signed postal service to avoid issue. We will also require proof of postage. Items sent back to us without first requesting a return will not be accepted. Shipping costs will not be refunded. 

You can always contact us for any return question at hello@mimmostudios.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

Exceptions / non-returnable items
Certain types of items cannot be returned and sales are final;

• Perishable goods (such as food, flowers, or plants),
• Custom products (such as special orders or personalised items),
• Original artworks
• Personal care goods (such as beauty products),
• Earrings,
• Hazardous materials, flammable liquids, or gases,
• Sale items,
• Gift cards.

Please get in touch if you have questions or concerns about your specific item. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.